How does an academic medical center get credit for the complexity of care it already delivers? At the University of Arkansas for Medical Sciences (UAMS), the answer was Regard — and the results showed up in the metrics physicians and finance leaders both care about.

Key results

• 18% increase in CC/MCC capture, from 62.2% to 75.9%
• 25% reduction in time physicians spend writing notes
• $1,508 increase in average payment per patient
• 3% of DRGs upgraded by Regard
• 80% physician adoption rate

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About UAMS

The University of Arkansas for Medical Sciences is the state's only academic health sciences center, anchored by a 535-bed hospital in Little Rock that houses Arkansas's only adult Level 1 Trauma Center. The system handles more than 20,000 discharges every year — which means a documentation improvement at UAMS compounds quickly.

Direct financial impact

Regard catches and supports diagnoses that might otherwise be missed, ensuring better patient care and appropriate reimbursement. At UAMS, Regard upgraded 3% of DRGs. The before-and-after comparison tells the story:

• CC/MCC capture: 62.2% without Regard vs. 75.9% with Regard — an 18% increase
• Average case weight: 1.52 vs. 1.60 — a 5% increase
• Average payment: $12,231 vs. $13,739 — $1,508 more per patient

Impact system-wide

• Happy doctors. Physicians saved 25% of the time they previously spent writing notes.
• Healthy patients. An 18% increase in CC/MCC capture means the chart reflects each patient's true severity of illness — the foundation for safer care decisions.
• Huge ROI. $1.5K in new revenue per encounter, multiplied across more than 20,000 annual discharges.

Why it worked

Adoption is where most clinical AI tools stall. At UAMS, 80% of physicians adopted Regard — because Proactive Documentation removes work from their day rather than adding to it. Regard reviews the entire medical record for every patient, recommends diagnoses with the supporting evidence linked, and drafts the note before the physician sees the patient.

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